We understand that every property cleanup project is unique, and you may have questions before getting started. Whether you're dealing with a full estate cleanout, a garage packed with junk, or a rental property that needs to be cleared quickly, we're here to help. Below are answers to some of the most common questions we get about our junk removal and property cleanup services in Santa Cruz, Monterey, and San Benito Counties.

If you don’t see your question here, feel free to give us a call or text — we are happy to assist you.

At Santa Cruz Junk Removal, we always recommend a free in-person estimate before starting any job. While we’re happy to provide ballpark quotes over the phone or by text, seeing the job in person allows us to give you the most accurate price — and in most cases, it ends up being cheaper than expected.

In-person estimates help us understand exactly what needs to be hauled, how much space it will take in our truck, and what can be donated or recycled. It also gives you a chance to ask questions, walk us through the job, and get upfront pricing with no surprises.

Our estimates are 100% free, with no pressure to book. It’s just the best way to ensure fair, transparent pricing for your junk removal or property cleanup — especially for larger or more complex jobs.

We operate two service trucks, with our smaller truck holding about 10-15 cubic yards equivalent to 1 GOT-JUNK Truck, and our largest truck that can hold 25-33 cubic yards, about two GOT-JUNK Trucks.

We can haul out an entire 3-

4 bedroom family home in a single trip*

Great question. Being Google Verified (previously called Google Guaranteed) means our business has passed Google’s required screening process through the Local Services Ads program. This includes a full background check on the business and owners, verification of all required professional licenses, and confirmation of active liability insurance.

Google reviews our documentation to make sure our business is legitimate, properly licensed for the services we offer, and fully insured. Although Google no longer provides the reimbursement guarantee that was part of the old “Google Guaranteed” badge, the verification process remains the same.

This badge shows customers that we’ve been vetted by Google and meet their standards for trust, safety, and professional credibility.

Absolutely! You can book an appointment online on our website or call us directly. If your preferred time isn't available online, just give us a call. We reserve additional time slots daily for call-in customers.

Why Choose Us Instead of the Corporate Chains

At Santa Cruz Junk Removal, you deal directly with a real local owner — not a call center or corporate franchise. That means faster response times, fairer pricing, and personal accountability on every job. We offer the same licensing, insurance, and Google Guaranteed protection that the big national brands do, but without the high franchise overhead or out-of-area fees. Because we’re local, we care more about your experience than a 9-to-5 employee ever could — every cleanup, every load, and every handshake reflects our reputation in the community. With us, you’re not just another work order — you’re our neighbor.

We service Santa Cruz, Capitola, Aptos, Watsonville, Felton, Scotts Valley, Ben Lomond, Booney Doone, Boulder Creek, Corrilitos, Los Gatos & Hollister

While our name is Santa Cruz Junk Removal, we proudly serve far beyond just Santa Cruz. Our team handles property cleanouts, junk hauling, and large-scale cleanup services anywhere within 60 miles of the Central Coast, including all of Santa Cruz County, Monterey County, and San Benito County. We’ve built our reputation in Santa Cruz, but our service area covers a wide region — from the coast to the valley — so whether you're in Watsonville, Hollister, Salinas, Prunedale, or anywhere nearby, you can count on us for fast, reliable, and professional junk removal.

Yes, we charge to take donations. Although there may or may not be a dumping fee. We are not only transporting the items, we're also taking the risk that those items may be rejected at donation.

disclaimer: Santa Cruz Junk Removal does not resell or store any donations

Yes, some companies are using a name similar to ours to confuse customers. To clarify, there is only one officially registered Santa Cruz Junk Removal, proudly registered with the County of Santa Cruz. We are taking legal steps to protect our business and our loyal customer base. Always confirm you're booking with the real Santa Cruz Junk Removal by looking for our roller coaster logo and checking our Instagram page for our long-standing presence.

Santa Cruz Junk Removal is a locally owned, licensed, and insured junk removal company servicing Santa Cruz, Monterey, and San Benito Counties. We handle everything from small trash pick-ups to large property cleanouts, and we're a Google Guaranteed provider.

At Santa Cruz Junk Removal, we work directly with realtors to provide complete property solutions — from full junk and debris removal to professional landscaping services that get homes ready for listing or closing. Whether it's an estate cleanout, foreclosure, or preparing a property after a tenant move-out, we handle everything from the inside out.

Our team manages the entire process, including junk hauling, brush removal, yard restoration, trimming, and general landscaping to boost curb appeal and ensure the property shows at its best. We’re fully licensed, insured, and experienced with the fast-paced needs of the real estate industry.

To make your job easier, we also take care of all the paperwork and documentation, and CC all of your clients on updates, photos, and completion reports, keeping everyone informed and aligned throughout the project. Realtors trust us because we show up, handle it all, and m

Yes, we provide discreet, compassionate hoarding cleanouts throughout Santa Cruz, Monterey, and San Benito counties. Our crew understands the sensitive nature of hoarding and can arrive in unmarked trucks upon request. Every job is handled with respect, professionalism, and complete confidentiality.

Yes, absolutely. At Santa Cruz Junk Removal, we believe in giving back whenever possible. If we come across gently used items during a cleanout—such as furniture, appliances, or household goods—we make every effort to donate them to trusted local organizations like Habitat for Humanity and Grey Bears. These donations help reduce landfill waste and support families and seniors in need right here in Santa Cruz County. Responsible disposal is part of our mission, and donating usable items is just one way we’re committed to serving our community.

Santa Cruz Junk Removal sends all items deemed good and reusable, such as furniture and misc donations to Habitat for Humanity.

We can remove almost anything! Our truck is equipped with a 12,000lb winch-mounted pulley system for the heaviest and largest items. However, we no longer remove dirt as it requires pre-authorization from the County, which can be a complicated process for local businesses.

Absolutely! We're open M-F 8:30-6pm Closed Weekends & Holidays

Absolutely not. We often times can do the entire cleanup remotely. From the estimate to the payment.

Yes, we do. We partner with Habitat for Humanity, Grey Bears, and local recyclers to donate reusable items and recycle as much as possible. Our goal is to keep good items out of landfills while helping the local community.

Yes we do! We accept all major debit and credit cards. Including Apple & Google Pay

Yes, We understand that due to the circumstances and for legal reasons that services may need to be paid by a trust account.

Yes, we can remove just about anything except for dirt and concrete. We can get the most challenging items, large, heavy or oversized

The only street in all of Santa Cruz County that we are unable to service is Patricia Ln, located in Corralitos, CA.